Category Archives: Awesomesauce

After years of providing some of the nation’s most famously dissatisfying customer service, it looks like Time Warner Cable may have maxed out its subscriber base. Also, their ad revenue seems to be down. Bwaaaaaah! What’s interesting is that their service is so notorious for suckage that said suckage has actually spawned a secondary marketplace.Continue reading “Karmic Alignment Hits TWC”

I had another splendid experience with Time Warner customer service the other day. Unlike my previous experiences with them, however, this call was cleverly camouflaged in competency! They do seem to have added a new group of CSRs. That, or they’ve stepped up the training regimen at one of their call centers. Ugh, Steve RossContinue reading “Duh, Time Warner Cable = Regional Monopoly”